General Terms
and Conditions
1. Coming into effect and scope
As of 1 Mai 2019 all our services including, in particular, the design, planning, creation, production, supply and transportation, installation, cession of right of use, dismantling, return shipments, etc. of elements and building systems for stand constructions at exhibitions, fairs and events, consultation and organization, etc. in this connection, as well as agreements between Ananta World GmbH (hereinafter referred to as Ananta) and their customers shall exclusively be subject to the General Terms and Conditions, unless expressly agreed otherwise in written agreements. Terms and conditions of customers shall not become part of any agreement and shall not be effective. Where offers of Ananta differ from these General Terms and Conditions, such offers shall have priority.
2. Offers by Ananta, signing of agreement
2.1 Our offers shall be valid for 30 days from the date of the offer. Ananta also reserves the right to revoke any offer not accepted as yet at any time with immediate effect, where Ananta is of the opinion that an on-time implementation of the order is no longer possible due to the required lead time.
2.2 Offers shall only be valid for addressees.
2.3 Ananta offers can be informally accepted by the customer, in particular, also verbally. Upon acceptance of the offer by the customer, the agreement between Ananta and the customer shall become legally binding and the customer shall also accept these General Terms and Conditions. Ananta shall confirm acceptance of the offer by issuing a written order confirmation. The customer must inform Ananta immediately of any discrepancies in the order confirmation. Any changes or cancellations at a later stage are no longer possible or will attract additional costs.
3. Prices, price lists and information
3.1 Prices specified by Ananta shall be in Swiss Francs unless stated otherwise.
3.2 Costs of taxes (incl. VAT) fees and levies of any kind shall be borne by the Client. 3.3 General price lists, i.e. Ananta price lists and price information not issued for one or several addressees, including price information on the Internet, are guide values and do not constitute an offer in the sense of section 2 of these General Terms and Conditions. Ananta reserves the right to change such price lists and information at any time.
4. Conditions and terms of payment, liability of representative
4.1 Unless agreed otherwise, 100% of the amount of the contract shall be invoiced upon order placement (if due) and final Invoice after the exhibition (15 days net).
4.2 Ananta shall only be obliged to provide its services if the 100% down payment has been received on time. This means that the elements and construction systems provided to the customer for use as specified in the order confirmation (hereinafter referred to as objects of the agreement), shall only be definitively reserved upon on- time payment of this amount. Otherwise Ananta shall be expressly entitled to dispose freely of the objects of the agreement (in particular, offer them to third parties), without having to pay any damages. Unless specified otherwise by Ananta (in particular in the order confirmation), the prepayment or down payment shall be due and payable immediately upon acceptance of the offer by the customer.
4.3 Subject to the above provision concerning prepayments and down payments, invoices shall be due and payable within 15 days from the date of invoice without any deductions.
4.4 Ananta shall generally issue its final invoice after return of the objects of the agreement or after having provided other services, but can also issue this invoice at an earlier point in time.
4.5 Payments by the customer must be made in cash, by bank cheque (with bank cheques only being regarded as payment once the amount has been credited to our account), bank transfer or credit card. Ananta neither accepts bills of exchange nor other unusual means of payment. Ananta can at all times insist on other terms of payment. Any costs resulting therefrom shall be borne by the customer.
4.6 Ananta shall determine which outstanding accounts have been settled by the payment(s) of the customer.
4.7 Ananta shall accept no liability for delays in performance arising from the customer’s non-compliance with the terms of payment.
4.8 Where an order is placed by a person acting as a representative for a third party, this person shall be jointly held liable together with the third party for any Ananta claims resulting from this order.
5. Default and collection
5.1 Upon expiration of the aforementioned payment periods the customer shall be in default of payment. 6 % default interest shall be payable from this point in time.
5.2 In addition, the customer shall reimburse Ananta for costs arising for Ananta for collecting the outstanding amounts, including solicitor and court costs.
5.3 The defaulting of the customer shall also entitle Ananta to stop providing all further services, terminate the agreement, and request the return or collect any objects of the agreement without delay and immediately terminate any respective agreements without further formalities and to claim damages. Any prepayments, down payments or partial payments already made by the customer and which exceed damages claimed by Ananta shall be retained as penalty.
6. Contents and scope of services, deadlines and schedules for providing the services
6.1 The contents and scope of services to be provided by Ananta are stated in the order confirmation. Any additional services provided by Ananta shall also be invoiced for (in the final or in a separate invoice). The scope of performance shall expressly not include the installation of exhibits, stand cleaning and security, suspended ceilings, forklift truck charges and fees for empty containers, preparation, touching up and paintwork (refurbishment) of stored customer material, disposal costs or services relating to the technical installation by the exhibition management and respective applications. In case of multiple-storey constructions, the following costs shall be excluded: installation of fire detection and sprinkler systems, approval procedures with the respective Planning Authorities, test reports on static calculations by an independent office for structural design as well as conversions where local circumstances do not correspond to the design specifications.
6.2 Deadlines and schedules for providing the services, in particular for handover of the objects of the agreement, shall only be binding for Ananta, if confirmed in writing. Compliance with such deadlines and schedules shall be subject to the on- time dispositions by the customer required for the provision of the services. In particular where the customer has not obtained (on time) the required official or other formalities, has not made prepayments or down payments (on time) or has not provided technical or other information required by Ananta (on time), Ananta does not default on its services. In addition, deadlines and schedules agreed for the provision of services by Ananta shall be extended by an appropriate period in such cases.
7. Full liability of customer in case of subsequent cancellation
Where the customer does not make use of his contractually agreed right of use of the objects of the agreement (cancellation), he shall still be obliged to pay the full contractual price, irrespective of the reason and time of cancellation.
8. Obligations of customer in connection with the objects of the agreement
8.1 The customer shall treat the objects of the agreement entrusted to him up to their dismantling and return by Ananta with all due care and diligence and protect them against damage and theft. He must ensure at all times that the objects of the agreement are not exposed to any adverse weather conditions.
8.2 By accepting the offer, the customer confirms that he has insured all transferred objects against damage and loss at replacement value. The customer shall be fully liable in case of damage and/or loss of the objects of the agreement or parts thereof up to their return to Ananta and even if he is not at fault.
8.3 The customer shall pay damages for any wear exceeding the contractually agreed amount. No changes may be made to the objects of the agreement. Costs for a respective reinstatement of the original condition shall be charged to the customer.
8.4 Removal or covering of lettering or logos on the objects of the agreement is prohibited.
8.5 The transfer or further objects of the agreement, in particular, subletting to third
parties shall also be forbidden.
9. Ownership, prohibition of disposal of objects of the agreement
9.1 Ownership of all objects of the agreement shall remain with Ananta or where such objects are obtained by Ananta from third parties for use by the customer, with the respective third party. The customer shall under no circumstances become the owner of the objects of the agreement, unless where such objects are explicitly declared as purchase elements in the order confirmation. The purchase elements shall, in any case, remain the property of Ananta until receipt of full payment.
9.2 The customer may in no way dispose legally or de facto of the objects of the agreement, in particularly not through their sale, assignment as security, pledging or any other charges. Any such orders against Ananta shall be ineffective. The customer shall be invoiced for any costs of intervention measures for protecting the rights of Ananta or for remedying any damage resulting from such order proceedings.
10. Return of objects of the agreement
10.1 Upon return of the objects of the agreement, these shall be checked by Ananta and the customer shall be informed of any defects for which he has to accept responsibility within an appropriate period. Where defects are detected at a later stage by Ananta that could not be detected during usual examination, Ananta shall also be entitled to inform the customer at a later stage.
10.2 Where Ananta leaves the objects of the agreement with the customer after expiration of the agreed period of use, either on request of the customer or for other reasons, the customer shall not be entitled to derive any rights therefrom and in particularly no assignment right for a longer or indefinite period. In this case, Ananta shall be entitled to ask for the return of the respective objects of the agreement at any time and with immediate effect or to collect these or have these collected. Any costs arising therefrom shall be borne by the customer where services by Ananta exceed the originally agreed scope of performance.
11. Transportation, risk, liability and compliance with control regulations
11.1 Transportation of the objects of the agreement to and from the place of use agreed with the customer shall be handled or organized by Ananta.
11.2 The customer shall bear any risk for loss, destruction and damage and shall be General Terms and Conditions of Ananta World Version Mai 2019 liable for the objects of the agreement as soon as they have been handed over to him by Ananta and until they have been taken back by Ananta.
11.3 Unless stated otherwise in the respective applicable law, the customer shall in all cases be solely responsible for complying with all export, import, transit and control regulations and formalities.
11.4 Where Ananta also handles the transportation of objects other than the objects of the agreement, in particular objects belonging to the customer (i.e. exhibits or customer material), Ananta shall be reimbursed separately for this service. The full risk of loss, destruction and damage as well as the liability for and in connection with such (an) object(s), lies and shall remain at any time with the customer. Ananta shall also not accept any liability for the delayed arrival of such objects.
12. Handling and storage of customer material
12.1 Where requested by the customer, Ananta shall handle existing and stored customer material against payment. The full risk of loss, destruction and damage as well as the liability for and in connection with such (an) object(s), lies and shall remain at any time with the customer.
12.2 The customer must inform Ananta in writing where the customer’s material is to be stored by Ananta after the exhibition. This notification must be received at least three days prior to the end off the exhibition. Where no such notification is received, the customer material shall be disposed of by Ananta at the cost of the customer. 12.3 Any storage costs shall be invoiced to the customer every six months, based on the valid storage tariff per cubic meter. Any handling costs for moving the customer’s goods into and out of the storage shall be included in the final invoice at cost. The full risk of loss, destruction and damage as well as the liability for and in connection with the stored customer material, lies and shall remain with the customer at all times.
13. Warranty, inspection, notification and removal of defects
13.1 Prior to their transfer, the objects of the agreement have been inspected by Ananta and are in the required condition.
13.2 The customer shall inspect the objects of the agreement immediately or after the transfer (or, in case of assembly or installation carried out by or for Ananta, directly after completion of this work). The obligation of immediate inspection shall also apply to all other services of Ananta. Where the customer is of the opinion that the objects of the agreement are not in the condition contractually agreed or that another performance of Ananta does in any way not comply with the stipulations of the agreement, the customer shall, inform Ananta immediately after inspection, as specified above, providing detailed information about the reasons in writing.
13.3 If the customer does not notify Ananta or signs a handover report without reservation, the objects of the agreement and other services of Ananta are deemed to have been accepted without reservation. Any complaints made at a later stage cannot be accepted.
13.4 Defects that are hidden or only become apparent during the period of use, are not foreseeable for Ananta; the customer shall therefore expressly waive any such guarantee claims, as far as this is legally permitted.
13.5 Any defects pointed out in time shall be remedied by Ananta, provided that Ananta accepts that the objects are defective. Ananta shall be free to choose in which way and by which means the defects are removed. Ananta shall, in particular, be free to choose whether to repair or replace defective objects of the agreement. Once the defects have been remedied, the aforementioned obligation to inspect the objects of the agreement and notify Ananta of any defects as regards the affected objects of the agreement and other services, shall apply again.
13.6 Any other warranty as regards facts or rights shall be excluded, as far as legally permitted.
13.7 The customer shall forfeit all warranty or damage claims
a) if the objects of the agreement or parts thereof are not used, applied or deployed correctly;
b) if a defect has been caused by incorrect or incomplete instructions, directions, information or facts, etc. provided by the customer;
c) if the customer does not follow the instructions of Ananta as regards the treatment and handling of the objects of the agreement or he himself causes a defect or damage in any other way;
d) if the defect has been caused by force or actions of a third party (e.g. accident);
e) if the objects of the agreement or parts thereof are not installed by Ananta or by experts authorized by Ananta.
13.8 Ananta does, in particular, not guaranty or promise the success of the customer and/or any success to the customer, in particular also not any commercial success. Any liability of Ananta to such an extent shall also be excluded.
14. Exclusion or limitation of liability
14.1 Any liability of Ananta for any material damage or personal injury of any type incurred by the customer or third parties shall be excluded, as far as legally permissible.
14.2 In this respect it shall be immaterial, whether the damage is indirect or direct. Ananta’s liability shall, in particular be excluded in case of production downtime, loss of earnings, loss of use, loss of orders, financial losses and losses from delayed or interrupted installation, loss of contracts, consequential damage or third-party claims against the customer or for any indirect or direct damage.
14.3 Also particularly excluded shall be any liability of Ananta for damage caused by
a) incorrect or improper use of the objects of the agreement or parts thereof;
b) incorrect or incomplete instructions, directions, information and stated facts, etc. of the customer;
c) instructions of Ananta not being observed or damage being caused by the customer himself or a third party in another way;
d) actions of third parties, Act of Gif or NATURAL force (e.g. accidents, war, riots, acts of terrorism, avalanches, etc.)
d) the objects of the agreement or parts thereof not having being installed by Ananta or experts authorized by Ananta.
14.4 Ananta shall only be liable for any delay, where such a delay is caused by the intentional or grossly negligent conduct of Ananta.
14.5 Any amounts of claims for damages shall in any case be limited to the value of the agreement.
14.6 Ananta shall also under no circumstance be liable for any actions or omissions of
support staff or third parties commissioned by Ananta.
15. Licenses, concessions, approvals and fees in connection with fairs, exhibitions, events and similar
15.1 The customer himself shall be responsible for obtaining and paying for any performance and other licenses and/or intellectual property rights, concessions, approvals or similar and any fees, in particular those of royalties companies (SUISA, Pro Litteris etc.) and any clarifications in connection therewith.
15.2 The customer shall also be responsible and pay for the compliance with all (other) administrative requirements, in particular for any required residence and work permits.
16. Copyright
All documents provided to the customer/hiring party, such as pictures, plans, drawings, forms and layouts are property of Ananta and shall be subject to copyright. Such documents may not be passed on to third parties, copied or implemented unless written permission has been obtained from Ananta.
17. Confidentiality / secrecy / information obligations
17.1 The customer shall – even after business relations have come to an end – keep details of his business relations with Ananta and any business secrets confidential. The
customer shall ensure that this obligation is also observed by his departments, employees and any involved third parties. Offers as well as any plans, designs or similar by Ananta shall, in particular, be confidential. Any infringement of this obligation shall entitle Ananta to claim damages and terminate the agreement with immediate effect.
17.2 The customer shall inform Ananta immediately in writing where any objects belonging to Ananta are, impounded, retained, seized, etc. or where an application for bankruptcy proceedings has been made. The customer must also inform the respective debt collection and bankruptcy agencies that Ananta is the owner of the objects in question.
18. Act of God
In case of Act of God, Ananta shall be entitled to delay the provision of its services for the duration of the impediment followed by an appropriate start-up time or to cancel (the unfulfilled part) of the agreement. Act of God shall include incidents making it considerably more difficult or impossible for Ananta to provide its services, such as war, unrests, lightning strikes, operational interruptions, strikes, energy or raw material shortages, lockouts, traffic obstructions, delayed or lost means of transportation and public authority orders, etc. The customer can ask Ananta to state whether Ananta will be able to provide its services within an appropriate period. Where Ananta does not provide its performance in this stated period, the customer may terminate the agreement.
19. Various regulations
19.1 The customer shall not be allowed to offset any receivables from Ananta against any receivables due to Ananta.
19.2 The customer may not pass on any claims against Ananta to third parties.
19.3 Ananta may use subcontractors to provide its services.
19.4 Ananta shall be entitled to change these General Terms and Conditions at any time. The new General Terms and Conditions shall apply as of the date stated therein for all Ananta services and agreements between Ananta and the customer.
19.5 In case of differences between different language versions of these General Terms and Conditions, the German version shall be decisive.
19.6 In the event of provisions of these General Terms and Conditions being or becoming fully or partially ineffective, this shall not affect the effectiveness of the other provisions. The omitted provision shall be replaced by a new provision, closest fulfilling the economic purpose of the original provision. The same shall apply in the event of an omission.
19.7 Any notifications must be sent to Ananta World GmbH, Biberzeltenstrasse 19, CH-8853 Lachen SZ, Switzerland.
19.8 All legal matters between Ananta and the customer shall be subject to Swiss law under exclusion of international civil law and international treaties.
19.9 The ordinary courts at the seat of Ananta shall be solely responsible for any legal evaluation of any disputes between the customer and Ananta. Ananta shall, however, be entitled to bring an action against the customer at any other responsible court.
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